• Room Sales

This half-day course is designed for front office staff to maximise their room sales techniques and develop a greater understanding of the importance of effective yield management.

The course includes:

• Promoting your business' unique selling points
• Converting enquiries into confirmed bookings
• Taking a reservation professionally
• Importance of effective correspondence checks
• Sales leads - how to identify them

This course provides underpinning knowledge for units 3CS7 Level 3 Hospitality Supervision.

Please Contact Us for further information.