Duration 1- 2hour
In this course we will cover the essentials for providing excellent customer service:
What customer service is
Features of excellent customer service
Why it is important to provide excellent customer service
How to exceed customer expectations
How to communicate effectively and etiquette
How to handle complaints professionally
Duration 1- 2hour
In this course we will cover the essentials for providing excellent customer service:
What customer service is
Features of excellent customer service
Why it is important to provide excellent customer service
How to exceed customer expectations
How to communicate effectively and etiquette
How to handle complaints professionally
