Successful Duty Management

from £15.00

Duration 45 minutes online

This course is designed to provide essential skills and strategies for effectively managing duty and shift schedules in dynamic work environments. Participants will learn to balance operational needs, employee well-being, and productivity, while ensuring compliance with laws and company policies.

Member:

Duration 45 minutes online

This course is designed to provide essential skills and strategies for effectively managing duty and shift schedules in dynamic work environments. Participants will learn to balance operational needs, employee well-being, and productivity, while ensuring compliance with laws and company policies.

Course Content:

  • What is management?

  • Qualities of managers

  • Leadership

  • Key skills for leadership

  • Communication

  • Developing your team

  • Coaching your team to success

  • Customer driven service

  • Managing a shift effectively

Suitable For:

  • This course is ideal for managers

  • Supervisors

  • Team leaders who are responsible for organising, overseeing, and optimising shift-based operations.

  • Continuous development training for managers

Emphasis is placed on how to manage a team, fostering teamwork, and maintaining a positive work culture

Same day digital certificate will be generated on completion of training to prove due diligence for your staff training records.