Celebrating our general managers 30th year at the helm of Hospitality training with a trip to the newly opened Falls by Orry Shand

A Hospitality Team Member apprenticeship combines real workplace experience with industry-focused training to help apprentices build the skills and confidence needed to succeed in hospitality.

Training is tailored to the apprentice’s role and workplace, but can include:

⭐ Customer service excellence
🍴 Food and drink service
☕ Barista and beverage skills
🏨 Working in hotels, restaurants, cafés or bars
🧼 Food hygiene and health & safety
🤝 Communication and teamwork
📋 Problem solving and organisation
💻 Understanding hospitality operations
🌟 Creating positive customer experiences