- Food & Beverage Qualifications
This department deals with customers by serving food, drink in restaurants, bars, and at functions. Making customers feel welcome and comfortable is an important part of this work.
- SVQ Qualifications
Develop your knowledge and skills in the workplace by gaining a nationally recognised qualification.
| Level 2 Food and Drink Service |
| This Qualification provides the necessary units to help candidates provide a Food and Drink Service and also to understand the need for good working and customer relations...More |
| Level 3 Hospitality Supervision |
| This is a generic VQ where the Units chosen can be extracted to cover the areas of work required to suit the candidates requirements...More |
- Health & Safety
The ability to work safely, and be fully aware of your role in maintaining a safe working enviroment is essential for you and your colleagues.
| First Aid |
| A one-day course to provide instruction and training in the core aspects of emergency first aid...More |
| Manual Handling |
| This half-day workshop will allow participants to gain a greater understanding of the importance of moving objects safely without causing harm to the back...More |
| Risk Assessment |
| This half-day course is designed for employees to understand what Risk Assessments are...More |
| Stress Management |
| This half-day course is designed to help managers/supervisors increase productivity whilst reducing pressure and therefore stress levels...More |
| Health & Safety for Operational Staff |
| This is a one-day certified course on basic Health & Safety...More |
| Fire Training |
| This half-day course helps to improve the Fire Safety and support of Health and Safety training in our industry...More |
- Short Courses
We offer a a variety of informative courses and workshops for career progression and personal development.
| Age Awareness & Customer Care |
| This short course aims to raise awareness and understanding of ageing and the practical implications this has for customer care...More |
| Bar Service Skills |
| This one-day course will cover many of the fundamentals that all good bar staff should know...More |
| Disability Awareness |
| This workshop has been to raise awareness and customer care skills when dealing with customers with disabilities...More |
| Essential Supervisory Skills |
| To be effective and successful in their job, supervisors must meet targets and objectives through tasks performed by the staff in their department...More |
| Food & Beverage Skills |
| This course is designed to give Food and Beverage the skills and knowledge to sell and serve with confidence...More |
| Personal Effectiveness and Teamwork |
| This course is aimed at Supervisors/Managers and will promote a greater awareness of the attributes and skills necessary to develop teamwork...More |
| ServeWise Staff |
| On successfully completing the course and the question paper, candidates will be awarded the Level 1 qualification...More |
| Up-Selling Skills |
| This half-day course is designed for Food and Beverage Staff to maximise Food and Drink Sales techniques...More |
| Wines & Spirits Training |
| Peoples wine knowledge these days has increased immensely with the increase of Wine availability from all over the world...More |
