Compliance training for the hospitality industry

We have a suite of compliance courses online for your food business. View here

Core Statutory Training Requirements for Hospitality Staff

Hospitality staff require essential statutory and mandatory training to help maintain safe workplaces, protect customers and ensure businesses comply with UK health and safety regulations.

The exact training requirements may vary depending on the role and workplace, but the following are considered core training areas across the hospitality sector.

Our online courses are competitively priced and suitable for flexible learning when its suits your business.

Core Statutory Training Requirements - Click title to access the online course

• Food Safety and Hygiene: Essential for anyone handling, preparing, or storing food. Staff should typically hold a Level 2 Food Hygiene certificate.

• Food Allergen Awareness: A legal obligation under Natasha’s Law. Staff must know how to identify and communicate the 14 major allergens to prevent fatal allergic reactions.

• Health & Safety at Work: Covers general hazard identification, slips, trips, and falls, and Manual Handling. All workers need foundational awareness to prevent workplace injuries.

• Fire Safety Awareness: Employees must know how to spot fire hazards, sound alarms, use extinguishers (if trained), and safely evacuate customers and colleagues.

• COSHH (Control of Substances Hazardous to Health): Essential for kitchen and cleaning staff who handle chemicals daily.

• Manual Handling Training
  Reduces the risk of injuries from lifting, carrying, or moving items incorrectly.

• First Aid Awareness
  Provides essential life-saving skills and emergency response knowledge.

• COSHH Awareness (Control of Substances Hazardous to Health)
  Important for safe handling of cleaning chemicals and hazardous substances.

• Slips, Trips & Falls Prevention
  Helps reduce one of the most common workplace accidents in hospitality environments.

• Customer Service
  Useful for handling difficult situations professionally and safely.

• Responsible Sale and service of Alcohol Scotland(if serving/selling alcohol)
  Covers responsible alcohol service and licensing law responsibilities.